Return Policy
Return Policy
Overview
We want you to be happy with your purchase. If something isn’t right, you can request a return within 30 days of delivery.
Returns
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Items must be unused, in original packaging, and in the same condition as received.
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Returns are accepted for both defective and non‑defective items.
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Non‑defective returns require the customer to cover return shipping.
Damaged or Defective Items
If your item arrives damaged or defective, contact us within 7 days. We’ll send a prepaid return label and issue a replacement or full refund after inspection.
Exchanges
Exchanges are available within 30 days. Your exchange will be processed once the original item is returned.
How to Start a Return
Email us at support@trytrendly.com with:
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Order number
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Item you want to return
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Reason for return
We’ll reply with next steps and, if applicable, a return label.
Refunds
Refunds are issued 5–7 business days after we receive and inspect your return. Your bank may require additional time to post the refund.
Non‑Returnable Items
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Final‑sale or clearance items
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Gift cards
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Items returned after 30 days
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Items not in original condition (unless defective)